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Ocado Careers

Project Change Manager

Hatfield, UK

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:

This is a Fixed Term position until July  2025

Ocado Logistics has two primary clients, namely Ocado Retail Limited and Morrisons.com, and has experienced significant growth necessitating an evolution to better cater to its retail partners. The role of an adept Project Change Manager is crucial in facilitating the seamless migration of HCM and WFM systems to Oracle HCM and UKG Dimensions through exceptional change management. This role entails a direct reporting line to the Change Portfolio Manager within the in-house Programme Management function, offering specialised expertise in change management, encompassing hands-on implementation of change management activities across an extensive network of operational sites. Additionally, the position involves reporting to the Programme itself and assumes responsibility for the development, leadership, and execution of the Programme's change management. This will include conducting impact assessments, identifying training needs, and delivering training and engagement to support the transition process. You will own the leadership and coaching of our Change Champion network, and be responsible for providing clarity and confidence throughout the migration, extending across various business functions. The focus will be to ensure our managers and employees have a comprehensive understanding of ongoing and planned changes as a result of the system changes. Core to this role is providing training, engagement and coaching.

You will be:

You'll play a pivotal role in driving adoption of new technology across our business. Leading change and training activities, you'll use your tried and tested toolkit to drive seamless adoption of the new technology. Your responsibilities include owning and maintaining an overall change management plan, evaluating change impact, delivering coaching and training, and managing resistance. You'll actively support project risk management and play a key role in communication efforts, designing, delivering, and managing essential communications. Defining adoption metrics, reporting progress, and aligning new ways of working are vital components. Your role involves continuous evaluation of the change management approach and plans, through continuous engagement with our key stakeholders. Empowered to challenge leaders, your skill set covers change management, communication, training, risk management, and strategic planning.

About you:

You bring robust Change Management and training experience, adept at managing, delivering, and integrating migrations to Oracle HCM or equivalent systems. Your extensive background includes successfully navigating change in diverse, fast-paced environments, collaborating across various roles and locations. With a deep understanding of change management best practices and methodologies, you've effectively collaborated with senior stakeholders to assess requirements and implement impactful change in large-scale organizational initiatives. You excel in developing high-quality change materials, including stakeholder maps, impact assessments, training needs analyses, and training plans. Your direct and engaging management style, coupled with proficiency in business management, statistics, analytics, Microsoft Office, and Google Docs, underscores your comprehensive skill set. Exceptional communication skills, active listening abilities, flexibility in ambiguous situations, and resilience in overcoming challenges further highlight your profile. Additionally, you demonstrate strong organizational skills, strategic planning capabilities, problem-solving aptitude, and a keen understanding of project management approaches. Your teamwork, business acumen, and ability to manage workloads effectively against external deadlines round out your impressive Project Change Management skill set.

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

We’re in it together, we are proud of what we do, we can be even better.

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About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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