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Ocado Careers

UX Designer

Barcelona, Spain

Ocado Technology is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.com, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouses that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture.

About the Order department.

We provide a crystal clear and smooth checkout experience; optimising for high conversion, low abandonment and efficient order processing while providing ultimate flexibility for Partners to increase sales and maximise profitability based upon their promotional strategy.

This mission involves core areas in our platform like: Slot booking page, Trolley or basket page, the whole Checkout Walk experience, Order’s management and Edit, etc.
On top of that we do own the Onboarding experience and in essence the Homepage structure. The first time shopper experiences a delicate one who can define the difference between a user who abandons the shop and a loyal customer.

Subscriptions and Account Settings it’s another area that Order takes care of.

The UX Department works in a close collaboration with Product management and Engineering. Helping you doing your daily tasks you’ll have our UX Research team providing/helping with data and validation.

Design thinking

  • follow the right design process, improving when needed
  • create and share several ideas and solutions to a problem
  • encourage feedback from users and peers to improve, validate and iterate UX designs
  • work closely with other crafts and various stakeholders to achieve the best solution

Insights & data

  • request and, when appropriate, provide the needed data to start projects
  • use qualitative and quantitative insights in your decision making process
  • explore market data to inform your solutions with latest trends and patterns

User interface design

  • design interfaces that follow best practices and standards
  • ensure IA is informed by insights and data
  • champion design system usage in your work and with other crafts
  • follow accessibility requirements for your designs
  • follow internalisation requirements for your designs
  • cater to the needs of different devices and platforms in your designs

Prototyping

  • use consistent, predictable and learnable interaction patterns in designs
  • prototype first, to enable quick validation of ideas before handing over to engineers
  • iterate and improve prototypes rapidly based on Insights and Data collected
  • effectively deliver designs to engineering, with all needed specs
  • ensure proper Quality Assurance (QA) is performed at all stages of development and release process

Key experience 

  • Previous experience with Shopping online platforms is highly appreciated..
  • Deep understanding of the UX tools and Designs systems is mandatory.
  • Capacity to work with remote teams located in different countries
  • Transparency, trust and collaboration within the UX team members is highly valuable in our team. We treasure our team environment and we want to keep it.

Please let us know in your application if you need any special adaptations for the selection process. At Ocado Barcelona we adapt our selection processes to our candidates.

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally.

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About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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