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Ocado Careers

Indirect Tax Manager

Hatfield, UK

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role (Hybrid 2 days a week in the office)

"The Ocado Group Tax Team have just won the award for 'Best In-House Tax Team' at the Tolley's Tax Awards 2024"

At Ocado, we thrive on change and we operate on trust with a client-first approach. We know that our people are our greatest asset and we’re dedicated to building an inclusive culture where everyone's voice is valued.
Our Tax team manages the tax requirements of all Ocado companies both in the UK and internationally, and is a key link between various stakeholders. We currently have a full time vacancy for an established Indirect Tax Manager to support a range of global (excluding USA) indirect tax advisory requirements across the business, combined with SME review of externally prepared compliance. This is an exciting opportunity to work in a relatively new tax team in a FTSE 100 group with great ambition for growth reporting directly to the Head of Indirect Tax.  


  • Responding to queries from the business and advising on the VAT impact of transactions (both in current and prospective territories).
  • Develop strong cross-functional working relationships across the business and work closely with a range of colleagues to provide indirect tax support.
  • Review of indirect tax compliance documents as technical SME.
  • Identifying indirect tax related cost saving opportunities, efficiencies, provide recommendations and implement process changes.
  • Review of supply chain activities and transactions to minimise tax leakage and ensure procurement policies are followed from a tax perspective.
  • Review policies and procedures (e.g. expenses, procurement, etc) from a tax compliance perspective.
  • Monitoring changes in case law, legislation and regulation and advising on the impact of changes and implementing any changes required to maintain compliance.
  • Developing and delivering training material to colleagues across Tax, finance and the wider business to help drive best practice.
  • Continually seek process improvement, including appropriate use of technology.
  • Review of indirect tax-related balance sheet reconciliations.

About you

  • Qualified CTA (indirect tax route) or equivalent qualification/experience
  • Keen to develop indirect tax technical skills from a global perspective
  • Proactively builds relationships and seeks out opportunities to share knowledge and improve processes
  • Strong communication and interpersonal skills
  • Excellent IT skills e.g. Excel
  • Candidates must be able to prioritise and be flexible, given the changing nature of Ocado


  • Knowledge of finance systems – Oracle Fusion
  • Awareness of Customs processes and procedures
  • Awareness of Google suite of products (full training is provided)

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
30 days ‘working from anywhere in the world’ policy 
Wellbeing support through dedicated apps and an Employee Assistance Programme 
25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
Pension scheme (various options available including employer contribution matching up to 7%)
Generous Private Medical Insurance (within the first month of joining!)
Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 
22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
Train Ticket loan (interest-free)
Cycle to Work Scheme
Free shuttle bus to and from Hatfield Train Station to the Hatfield offices 
Opportunity to participate in Sharesave and Buy as You Earn share schemes
15% discount on and free delivery for all employees (within the first month of joining!)

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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