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Ocado Careers

Process Analyst

Hatfield, UK

Process Analyst| Hatfield | Hybrid (2 days office) 

 

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role 

Our Process Analyst Design Team is essential in supporting the design and optimisation of Ocado’s propositions, both for internal teams and our external partners. We have the opportunity for a talented designer to join their team, where they will be able to influence the development of Ocado’s innovative product offering, ensuring products and optimisation initiatives work together cohesively as whole Propositions that realise value for our partners and their end consumers. Reporting to a Group Proposition Design Manager, you will have the opportunity to work in a fast paced and varied environment, collaborating across the design team, the wider business and with our global partners. Ultimately, this role provides a great opportunity to shape Ocado’s future and the solutions we offer to our partners!

 

What you will be doing

The role will involve leading complex concept or project design activities, representing the Propositions Design Team to the wider business and beyond. On a daily basis, the role will involve:

  • Identifying opportunities to optimise how we apply Ocado’s products in designs 
  • Driving innovative design solutions, in order to reduce cost and/or maximise throughput for our partners
  • Using data, analysis and modelling to develop these optimisations, incorporating financial analysis as a method of justification
  • Working with others across the business to communicate optimisation initiatives, creating shared goals and gaining alignment with stakeholders
  • Independently prioritising design investigations based on the value that they will drive for customers, seeking support as needed
  • Working with our external partners to understand their design requirements, optimising the key metrics so as to achieve a cost efficient solution for all parties
  • Providing required design outputs to our internal projects teams and client partners, meeting the required scope and timelines

 

We’d love to talk to you if you have...

  • Has an analytical mindset, with strong numerical skills and is able to use data to tell a clear story
  • Is organised, detail-oriented and methodical in their approach, with a positive and ‘can-do’ attitude 
  • Can communicate effectively and challenge a wide range of stakeholders, managing conflicting opinions and holding them to account
  • Is comfortable with independent working, but is a team player who is able to escalate when necessary and contribute to the development of team processes
  • Can creatively solve complex problems in a fast-paced environment and across diverse teams
  • Has an understanding of the core components within business cases and be able to create high level paybacks
  • Has an understanding of other automation products on the market and their use in solutions design

Solution design or project management experience within logistics, e-fulfilment, manufacturing or similar FMCG environments is desirable, but not necessary.

Bonus points if you also have…

  • Previous Project Management training e.g. a formal project management qualification
  • Experience across multiple delivery methodologies e.g. agile, waterfall, scrum
  • Experience using Planisware, Oracle Fusion

What we offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

  • A Work from Home policy that sees you in the office typically 40% of your time. 
  • 30 days ‘working from anywhere’ policy 
  • Wellbeing support through Apps and an Employee Assistance Programme
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
  • Opportunity to participate in Share save and Buy as You Earn share schemes
  • 15% discount on Ocado.com and free delivery for all employees
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

 

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.

Join our talent community!

Our Talent Community is a great way to stay up-to-date with our latest career opportunities, as well as news and relevant careers insights. Register today, and be the first to be notified when a role we think you’d be perfect for becomes available.

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. 

If you have any support or access requirements, we encourage you to advise us at the time of application.

 

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover costs relating to the Certificate of Sponsorship and the Immigration Skills Charge only. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.

 

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements. Please assume you have been unsuccessful if you haven’t heard from us within 4 weeks.

 

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

 

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

Stay in the loop

Can't find what you're looking for or not ready for a move? Join our Talent Community to stay up to date with Ocado Group news and events, you’ll also be the first to know about new opportunities - before they are posted!

Join our Talent Community