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Ocado Careers

Food Safety Auditor

Hatfield, UK

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

About the role:

This is a hybrid field-based role with 3 days travelling to our Customer fulfilment Centres (CFC’s) and spokes and 2 days working from home.

The Food Safety Auditor is responsible for evaluating the food safety and hygiene standards achieved across all operational sites against the policies and procedures detailed in Ocado’s Quality Management System. You will conduct audits and assessments of Ocado Logistics operations and associated service providers to a prescribed schedule and in line with business requirements.  This is a nationwide role,  with audits conducted periodically against a risk-based schedule, and supplementary audits conducted to assess root cause analysis. 

You will be the first point of contact for audit-related enquiries and therefore must have good interpersonal and communication skills. The Food Safety Auditor is required to fully engage with Operations Managers and their teams to ensure the audit process is fully understood, non-compliances are acted upon and continuous improvements are seen. You will be the go-to person for sites to contact for audit-related processes.  This role will require you to identify and evaluate risk and work collaboratively with operational teams to pursue and implement opportunities for continuous improvement. The business will look to you to identify risk and share best practice across sites. 

Audits conducted of onsite service providers will require interaction with the contract key account managers and will assist Facilities Management in monitoring service level agreements. You will work closely with the Food Technology Lead and other members of the TP&C Team, and you will grow your knowledge and skills in food safety and compliance. The Food Safety Auditor will provide guidance and support on technical issues and assist in the development of policies and procedures. You will work with the Food Technology Lead to develop a method to measure and periodically report audit findings and use data insight to develop and implement a meaningful action plan aimed at improving Ocado’s food safety and quality culture. 

You will be:

As a Food Safety Auditor, you will need to 

  • Responsible for conducting audits periodically in line with the internal audit programme.
  • Ability to identify and accurately categorise risk and non-conformances in terms of severity. 
  • Ensure audits are scheduled and completed in line with company requirements. 
  • Ensure all specific deadlines are met, and conduct revisits and ad-hoc audits as necessary.
  • Periodically update and create audit templates and associated documents. 
  • Create clear and accurate audit reports with clear findings, recommendations and next steps.  
  • Communicate and drive action on poor audit performance, and work collaboratively with the operational team to foster continuous improvement 
  • Lead opening and closing meetings with key stakeholders and provide guidance and coaching to key stakeholders where required to ensure compliance requirements are fulfilled. 
  • Ensure non-conformances are addressed and closed out within an agreed timescale. 
  • Present audit findings to stakeholders periodically with clear action plans. 
  • Use audit data to identify emerging trends within the operation, and develop reports with actions to improve engagement and understanding of risk.
  • Ensure root cause analysis is effective and closed out within the agreed timescale. 
  • Participate in the review and development of company standards, policies, and procedures. 
  • Contribute to projects and environmental sampling where required 
  • Assist with 3rd party audits and provide support for new site openings 
  • Provide operational support during peak seasonal trading as required and deputise for colleagues as required by the business. 
  • Participate in on-call duties (subject to knowledge and proficiency) 

About you:

The ideal candidate must have the following

  • A degree qualification in Food Science related subject 
  • Minimum Food Safety Level 4 (or equivalent)
  • 3 years experience in a food safety audit role within the UK/EU. 
  • Strong written and verbal communication skills 
  • Flexible approach and available to travel nationwide (full driving licence) 
  • Experience of coaching operational staff in food safety requirements 
  • Ability to evaluate food safety requirements in various operational environments 
  • Focus on quality, accuracy and attention to detail. 
  • Respond to change where required depending on business needs.  
  • Highly organised and self-motivated. 


  • Level 4 HACCP & Food Safety 
  • A Lead Auditor qualification 

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

We’re in it together, we are proud of what we do, we can be even better.



About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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