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Ocado Careers

Logistics Coordinator

Welwyn Garden City, UK

We have an exciting opportunity for a driven individual to join our Centre Operations team as a Logistics Coordinator. This is a permanent position based out of our Welwyn Garden City Development Centre.


You'll play an integral part of the logistics function within Centre Operations. Duties include stores, and processing orders or products. The successful applicant will oversee the processing of incoming and outgoing stock, picking orders from the warehouse stock, and managing them.


Key Responsibilities: 

  • Picking Activities: Process the pick requests from the Materials Manager (pick to deliver to an agreed workstation). Process the order through Odoo once the pick is complete.
  • Inventory Activities: Putaway parts into the Randex (including labeling and scanning parts into stock within Odoo and the Randex). Re-allocation of surplus project equipment into the surplus stock to be redistributed to other projects.
  • Randex Activities: Creating/deleting storage locations and re-organising inventory within the Randex to maximise storage capacity. Inventory reconciliation between Randex and Odoo. Stock Counting. Periodic stock takes and cycle counting activities. 
  • Visual quality check on mechanical parts delivery (this could mean checking that the items have the right amount of holes, studs, inserts, cut-outs, and finish i.e. paint or plating etc).
  • Quantity check, opening all packaging to physically check the correct quantity has been delivered. 
  • Reporting any inconsistencies to the Materials Manager
  • Visual check electrical component delivery.
  • Intercompany materials/stock transfers and chargebacks.
  • Customer Management Activities: Respond to all customer queries promptly through Ocado’s engagement tools
  • Reporting: Produce the agreed month-end reporting, capturing key performance and workload metrics (Value of goods recycled, scrapped, issued, per month, etc).
  • Stock Counting: Warehouse Stock Takes (Warehouse space and Randex) 


Knowledge, Skills & Experience

  • Experience with a WMS system
  • Warehouse experience
  • Manual handling
  • Customer management
  • Logistics inbound and outbound warehouse activities


About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

  • 30 days ‘working from anywhere in the world’ policy 
  • Wellbeing support through dedicated apps and an Employee Assistance Programme 
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Generous Private Medical Insurance (within the first month of joining!)
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices 
  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes
  • 15% discount on and free delivery for all employees (within the first month of joining!


About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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