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Ocado Careers

Senior Data Analyst - Ecommerce

Hatfield, UK

Senior Data Analyst | Ecommerce | Hatfield | Hybrid (2 days office) 

About us:

Ocado Technology is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouse that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture

About the role: 

You will drive data based decision making throughout eCommerce whilst envisioning the future of the consumer-facing side of the Ocado Smart Platform. We’re looking for ambitious, creative problem-solvers who can challenge convention and make an impact. You responsibilities will include: 

  • Value- Identifying the fundamental metrics / KPIs behind the Ocado Smart Platform, the levers that drive them, and using these to help product managers unlock and track the value delivered by our products
  • Architecture- Understanding where data resides, who owns it and how it is used throughout the platform, and identify opportunities for improvement.
  • Tooling - Identifying and building reusable solutions to enable analysis to build on previous work.
  • Problem solving- Use your skills and experience to find platform problems and opportunities, help to size them and understand the route cause and drivers to guide the product roadmap.
  • Data democratisation- Empower teams with the right tools, reports and guidance to leverage insight to make better informed decisions 
  • Craft- Share best practice analytics techniques across Ocado Technology

What we’re looking for: 

  • Working experience of SQL (Google BigQuery), Looker, and Google Sheets
  • Demonstrable experience generating insights from data, preferably working as a data analyst.
  • Ability to think strategically and lead data related projects.

Essential Toolkit


  • Designing KPIs and Metrics that matter
  • Applying data analysis techniques and mathematical methods to complex problems 
  • Experience working with large/complex datasets, SQL and Python 
  • Building dashboards in self-service BI solutions e.g. Tableau, Looker


  • Active listener
  • Ability to simplify the complex and tailor output for any audience
  • Collaboration 
  • Able to bring different skills and personalities together to deliver great outcomes

It would be great if you had (but not essential) 

  • Domain knowledge: Ecommerce, Supply Chain, Fulfilment or Logistics
  • Experience of experimentation tools such as Optimizely

What do I get in return:

  • Hybrid working model (2 days in the office)
  • 30 days ‘work from anywhere’ policy + 
  • Remote working for the month of August
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Opportunity to participate in Share save and Buy as You Earn share schemes
  • 15% discount on and free delivery for all employees
  • Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)
  • Free shuttle bus to and from Hatfield Train Station to the Hatfield HQ offices



About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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