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Ocado Careers

Optimisation Specialist

Hatfield, UK


Optimisation Specialist | Hatfield | Hybrid (2 days office) 


About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role 


As an Optimisation Specialist, you will sit within Continuous Improvement with focus on supporting and improving the full programme management life cycle of our highly automated, multi-million pound Customer Fulfilment Centres (CFCs), and other technology installations.
You will be a key representative for Central Operations, taking responsibility for driving the identification, implementation and benefits realisation of change projects. You will be rigorous in identifying and realising the benefits to the business. You will be required to take the principal in achieving improvement projects as needed, as well as being a key contributor to the development and achievement of the Central Operations objectives and goals.


What you will be doing

  • Identifying and enabling stakeholders to collaborate and improve systems, services and processes, with a particular focus on Engineering related subject matter
  • Running capability forums with relevant stakeholders to identify and progress change projects
  • Guiding brainstorming ideas for change
  • Guiding or supporting cross functional working groups, assigning actions and resolving the need for focus groups to deep dive a particular subjects or change projects
  • Collate and evaluate critical datasets communicating findings with key stakeholders
  • Triaging lessons learned and reviewing feedback in order to share knowledge and identify best practices and problem solving
  • Consulting with leadership for steer requests
  • Guiding change projects, working alongside engineering and technical Subject Matter Experts [SMEs]
  • Creating change project charters; ensuring the problem description, scope and benefits are clearly defined to allow for appropriate prioritisation
  • Accurately communicating change project progress, articulating and mitigating risks and issues
  • Developing and managing relevant dashboards and reporting
  • Developing and implementing tools and procedures to improve data driven decision making
  • Developing internal Delivery Excellence management processes, procedures and documentation templates

We’d love to talk to you if you have...

  • Educated up to degree level in Project Management or Engineering related field, or at least five years of professional experience in a project management and/or engineering focused role
  • Experience working in an Engineering sector
  • Demonstrable experience of controlled change with tangible outcomes
  • Track record of realising benefits within an organisation
  • In depth understand of business processes
  • Schedule, budget, requirements and risk management experience
  • Ability to make key decisions based on risk, weighing up related impact
  • High attention to detail, organisation and time management skills
  • IT literate - Google Workspace

Bonus points if you also have…

  • Previous Project Management training e.g. a formal project management qualification
  • Experience across multiple delivery methodologies e.g. agile, waterfall, scrum
  • Experience using Planisware, Oracle Fusion

What we offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

  • A Work from Home policy that sees you in the office typically 40% of your time. 
  • 30 days ‘working from anywhere’ policy 
  • Wellbeing support through Apps and an Employee Assistance Programme
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
  • Opportunity to participate in Share save and Buy as You Earn share schemes
  • 15% discount on and free delivery for all employees
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)


We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.


Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. 

If you have any support or access requirements, we encourage you to advise us at the time of application.


We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover costs relating to the Certificate of Sponsorship and the Immigration Skills Charge only. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.


Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements. Please assume you have been unsuccessful if you haven’t heard from us within 4 weeks.


About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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