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Ocado Careers

Planning Administrator (Support) fixed term 6 months

Hatfield, UK

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

Why Ocado?

We've got you covered! Embark on a journey of well-being and fulfilment at Ocado Logistics! We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role: 6 month Fixed Term 

We are currently offering an outstanding opportunity for the right individual to become a Planning Administrator. In this role, your main objective will be to provide effective support to the diverse Planning Teams. These teams are responsible for overseeing all available manpower resources to guarantee the punctual and cost-effective delivery of Ocado groceries. Approximately 50% of the role will be communicating with our hourly paid workforce via web chat the other half will be various administrative tasks. This role will be hybrid working in the office two days a week, there will be the requirement to work regular weekends.

You will be:

The Planning Administrator role encompasses various key responsibilities, including maintaining precise time and attendance records for Ocado employees, generating regular reports, and engaging with internal customers through online chat. You'll play a crucial part in ensuring our routing schedule aligns with driver availability and effectively manage employee holiday entitlements in accordance with business restrictions. Additionally, you'll provide support for daily operational tasks across different Planning Teams and handle Contact Centre emails professionally and efficiently. To excel in this role, you'll need strong analytical and problem-solving skills, impeccable attention to detail, proficiency in Microsoft Excel and Word, excellent interpersonal abilities, solid organizational and prioritization skills, effective customer service and communication capabilities, and outstanding time management. Furthermore, you should be self-motivated, adaptable to changing environments, and willing to work diligently under pressure to meet deadlines. Your aptitude for teamwork, communication, and a commitment to fostering a culture of continuous improvement will be invaluable, along with a flexible approach to working hours to support our 24/7 business operations.

What we offer you:

An award-winning recognition scheme: We celebrate our people and appreciate the incredible work they do each day. We genuinely care about your well-being, and that's why we have curated a comprehensive range of employee benefits just for you. We continuously review and update our offerings to ensure that we provide the right support to our valued employees. Here's a glimpse of the wealth of benefits we provide:

  • Flexible Working: Enjoy the freedom of our 30-day 'working from anywhere in the world' policy, allowing you to achieve a better work-life balance.
  • Wellbeing Support: Take advantage of our dedicated apps and Employee Assistance Programme, providing you with the necessary resources and support to enhance your overall well-being.
  • Pension Scheme: Plan for a secure future with our Ocado pension scheme, including an option with employer contribution matching of up to 7%.
  • Private Medical Insurance: Rest easy knowing that your health is safeguarded with our comprehensive private medical coverage.
  • Family-Friendly Policies: We understand the importance of family, which is why we offer 22 weeks of paid maternity leave, adoption leave, shared parental leave and 6 weeks of paid paternity leave once relevant service requirements are met.
  • Financial Support: Benefit from our interest-free Train Ticket Loan and participate in our Cycle to Work Scheme, making your commute easier and more affordable.
  • Convenient Shuttle Services: Enjoy the convenience of our free shuttle bus services, connecting Hatfield and Welwyn Garden City train stations to our respective offices.
  • Sharesave and Buy as You Earn Schemes: Take part in our exciting share schemes, allowing you to share in our success and contribute to your financial future.
  • Shopping Discounts: Enjoy a 15% discount on Ocado.com, making your shopping experience even more delightful. Plus, all employees receive mid-week free delivery as a special perk. Our discounts platform also offers a brilliant range of savings at popular retailers and restaurants as well as days out. 
  • Financial Protection: We offer Income Protection, providing coverage of up to 50% of your salary for 3 years, and Life Assurance, ensuring financial security with coverage of 3 times your annual salary.

At Ocado Logistics, we prioritise your well-being and strive to create an environment where you can thrive both personally and professionally. Join us and unlock the full potential of our exceptional employee benefits. Find out about our employee-funded benefit options, using Benefits+ to add bespoke benefits including Dental Insurance, Travel Insurance and much more.

We’re in it together, we are proud of what we do, we can be even better.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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Can't find what you're looking for or not ready for a move? Join our Talent Community to stay up to date with Ocado Group news and events, you’ll also be the first to know about new opportunities - before they are posted!

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