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Ocado Careers

Senior Maintenance Engineer

Charlotte, US

Who We Are

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division.

The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.

 

What You Will Do

The Senior Maintenance Engineer will report directly to the respective shift assigned Engineering Team Manager.  This position will undertake reactive and planned engineering maintenance activities and improvement works at the Customer Fulfillment Center (CFC) on mechanical handling equipment (MHE) such as conveyor networks, lifts, cranes, belts, etc.

The Senior Maintenance Engineer’s day-to-day responsibilities include:

 

  • Reacting to MHE breakdowns (both mechanical and electrical), locating the fault, analyzing the issue and completing the fix in a timely manner to keep operation downtime to a minimum.
  • Keeping accurate records such as work activities, tasks carried out, parts used through stores, etc.
  • Align, prioritize and monitor KPI’s that support the Customer’s optimized service for its end customer/clients 
  • Guides and supports junior team members; may assist in their formal orientation and training. Acts as an informal resource for colleagues with less experience.
  • Carry-out  maintenance priorities and mentoring for the assigned Maintenance Engineers.
  • Performing assembly and sub-assembly repairs by following written work instructions, blueprints and schematics.
  • Increase machine reliability on existing and new equipment by diagnosing equipment breakdowns and actioning repairs.
  • Attending meetings as required, analyze data and find solutions to improve equipment performance whilst ensuring safe working practice and full communications are maintained at all times;
  • Completing quality inspections to ensure work is completed to a safe standard.

The Senior Maintenance Engineer may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.

If hired for a "Pre Go Live / Start Up" site, the initial 6 to 9 months will involve training and most likely require some travel in order to obtain the training from another site in North America. In the event the operation is undergoing its initial startup, the daily responsibilities for this role may be different while supporting the needs of a facility in its initial stages of starting its operations.  Once the facility is commissioned, the roles defined in this job description will become the daily responsibilities for the Senior Maintenance Engineer.

 

Who You Are

To qualify for this position, you must meet the following requirements:

  • An Associate's or Vocational degree in electrical or mechanical related discipline or advanced training with a minimum of seven years experience in a mechanical, electrical, or mechatronics field, preferably in an automation environment.
  • Strong electrical experience preferable within a FMCG environment.
  • Knowledge / experience working with controls, analyzing faults and providing solutions.
  • Experience with both reactive and preventative maintenance.
  • Ability to work with a limited degree of supervision.
  • Good technical ability relating to automation hardware and software.
  • Strong organization and communication skills and the ability to work in a multi-disciplined team of varying levels of technical experience.
  • Must be comfortable working at heights.
  • Good technical ability relating to automation hardware and software.
  • Sound analytical skills with an eye for detail; good problem solving ability and a practical approach.
  • Experience of working with computerized maintenance management systems.
  • Numerate and PC literate including G-Suite and MS Office programs.
  • Flexible to working a shift-based pattern including nights and weekends

 

This role will require flexibility due to the facility being a 24/7 operation and a shift pattern will be utilized that will require working days, nights and weekends.

Physical Activities: 

  • Ascending or descending ladders and stairs. 
  • Moving between worksites to accomplish tasks in tight and confined spaces. 
  • Remaining in a stationary position, often standing or sitting for a prolonged period. 
  • Adjusting or moving objects up to 30 pounds in all directions. Work that includes moving objects up to 100 pounds or more. 
  • Communicating with others to exchange information. 

 

Environmental Conditions: 

  • Low temperatures and noisy environments. 

Location

You will be based at the customer fulfillment center in the Charlotte, North Carolina location, however, this position will require travel up to 50-75% travel to other fulfillment centers. 

For a sense of who we are and what we deliver, we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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