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Ocado Careers

Principal Product Manager (hybrid or fully remote)

Kraków, Poland

Ocado Technology is putting the world’s retailers online using advanced artificial intelligence, robotics, big data, the cloud, and IoT. We develop the innovative software and hardware systems that power, as well as the unique ‘Ocado Smart Platform’ which is being implemented by ambitious retailers across the world from Europe to America, Asia and beyond.

To lead product thinking for a strategically significant area of our technology platform as an individual contributor as a true subject matter expert. This is a role where domain knowledge and experience is essential as you support multiple product teams to shape the future of their products through data driven insights, understanding customer needs and closely following market evolution. 

You will be the go to person within Ocado for the domain and work very closely with engineering and data architects to ensure we are building great solutions that provide meaningful and sustainable business value.


Key Responsibilities: 

Lead in Product 

  • Support the development of product strategy for strategically significant areas of the platform. 
  • Own the overall product architecture within your domain and collaborate effectively across crafts. 
  • Collaborate closely with Engineering Leaders and Architects to ensure our product and technical architectures align and are both feasible and desirable for the platform
  • Support product teams in shaping goals that are aligned to business targets.
  • Work closely with craft leaders within your domain, and effectively collaborate by sharing ideas and understanding the problems to solve for your product. 
  • Take the lead on communication and strategy for product initiatives within your domain that have high risk or significant investment, and can represent the product area to senior leaders across business missions. 
  • Support product managers on great practises that increase our effectiveness in developing communication plans, roadmaps, strategies and product vision. 
  • Provide focus for product managers in your domain and use your domain knowledge and craft experiences to support teams in finding the most valuable solutions. 
  • Ask the hard questions and provide healthy challenge for our PM teams to ensure we have the right level of ownership and decision making on key product challenges. 

Drive Customer & Commercial Value 

  • You are the Subject Matter Expert for the product domain, having developed deep knowledge of current solutions, end-user and partner needs, and market and competitor landscapes. 
  • Use your knowledge of the product domain to identify risks relating to your department's product portfolio and represent these risks at a departmental level.
  • Maximise the value of the future roadmap for your department by using your deep knowledge to recommend additions, removals, re-prioritisation and scope changes for items on the roadmap.
  • Work with product leaders to develop a clear view of all metrics relevant to the success products in their domain.
  • Provide guidance and support across the department by driving alignment on key metrics for products, and share great practises on how to use them. 

Master Your Domain; Shape its Future 

  • Be an expert in product discovery techniques and continually seek to improve the quality of discovery activities. 
  • Understand and gather insights from market analysis and industry sources for your product domain. 
  • Empower PMs with wider context and insights for the product domain to enable effective product discovery. 
  • Support concept discovery for complex initiatives within your product domain by providing expert knowledge and context. 
  • Have a strong understanding of the data landscape for your product area and are experienced with analytics tools and techniques. 
  • Ensure product teams are focussing on the right metrics and are asking the right questions of their data to ensure we are continuously performing and evolving. 

Elevate Product Mindset 

  • Be a highly effective coach and mentor and can demonstrate the impact you have on other product managers. 
  • Identify ways to elevate product craftsmanship by keeping up to date with leading product industry practises and research, and looking for ways to implement these across the craft 
  • Regularly reflect and seek feedback on your product know-how, which you apply in your day to day work 
  • Regularly share your experiences and thoughts on product management with others within the craft. 
  • Be the go to for expertise on a specific product area, and seek opportunities to cascade your deep knowledge in a way that your colleagues and end-users can follow and understand.

Key Knowledge & Experience: 


  • Relevant industry experience or technology business
  • Deep understanding of product management and product leadership 
  • Extensive experience in building and launching successful products with software/hardware engineering teams 
  • Ability to communicate confidently with senior stakeholders 
  • Exceptional storytelling ability 
  • Excellent interpersonal, collaboration, coaching & mentoring skills 
  • Sharp analytical and problem-solving skills 
  • Fluency in English, both spoken and written


  • Experience building technology solutions for grocery e-commerce 
  • 5+ years Product Management experience 
  • Experience of building disruptive B2B SaaS platforms

Success Measures: 

  • Delivery against the product stream goals with measurable value 
  • Performance against the Product Careers Model
  • 360 feedback demonstrating being a high performing, strong and capable team member
  • Alignment of the roadmap to vision and strategy, and achievement of business objectives
  • Seamless working with stakeholders in engineering, solutions and other key business functions

What we offer you:

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

  • Permanent Contract
  • Multi-Sport Card
  • Medical Insurance
  • Life assurance
  • Lunch Vouchers
  • 30 days “Work for anywhere in the world” policy 
  • Training and Development opportunities

If you think you have what it takes to make a difference, please submit your application below.



About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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