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Ocado Careers

Demand Planner

Hatfield, UK


Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About the role:   Hybrid working  -  Permanent and 12 month Fixed-term

At the heart of the Demand Planner role is hitting key KPIs (ATP, purge, fulfilment) for your product range. You'll manage supplier performance, collaborate with the Ocado Retail trading team, and enhance our supply management systems. As our business evolves, you'll be encouraged to develop new skills and innovative practices. Work closely with peers and management to tackle exciting new challenges and drive our success forward. Join us and be part of our team as our business expands.

You will be:

As a Demand Planner, you could be part of the Ocado Logistics or Morrisons team based at our Head office in Hatfield. You'll own the demand and forecast planning for over 2,500 products, using data to meet KPI targets for availability, waste reduction, and customer fulfilment. You'll build strong relationships with suppliers, manage performance through reviews and SLA management, and optimise delivery efficiency. Engage suppliers in collaborative planning, analyse trends, and motivate your team with enthusiasm and integrity. Be an ambassador, upholding our values and taking on additional tasks as needed. 

About you:

As a Demand Planner, you'll need experience in demand forecasting, excellent written and verbal communication skills, strong planning and organisational abilities, and proficiency in Microsoft Office, particularly Excel. You must thrive in a KPI-driven environment, maintaining accuracy and meeting deadlines under pressure. Strong analytical skills, a technical mindset, and the ability to interpret numerical data are crucial. You'll need to influence effectively, build constructive relationships, and adapt to rapid change with enthusiasm and resourcefulness. Being a proactive team player who is approachable and willing to share knowledge is essential. You'll also need to be a confident decision-maker who can work independently and occasionally on weekends. Preferred skills include business acumen, and a background in FMCG or e-commerce supply chain environments. Strong teamwork, problem-solving, communication, productivity, customer focus, technical expertise, business awareness, adaptability, analytical thinking, and persuasive influencing are key business competencies for this role. 

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 30 days, growing to 32 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

We’re in it together, we are proud of what we do, we can be even better.



About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

Stay in the loop

Can't find what you're looking for or not ready for a move? Join our Talent Community to stay up to date with Ocado Group news and events, you’ll also be the first to know about new opportunities - before they are posted!

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