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Ocado Careers

Engineering Technician

Dordon, UK

About Us

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

Our Dordon Customer Fulfilment Centre (Ocado CFC2) is around 350,000 square feet and boasts world leading technology. At full capacity we will fulfil between 190,000 - 200,000 customer orders a week from this one site alone, which requires 24/7 operation and a dedicated team of Engineers and Technicians.

About the role

As an Engineering Technician, you will be carrying out planned maintenance across the site in an accurate, timely and safe manner ensuring maintenance procedures are followed. Update records of work activities, tasks carried out, parts used through stores and training given. Work closely with manufacturers, suppliers and internal departments in finding ways to improve process and increase machine reliability and performance. Respond to and diagnose equipment breakdowns, resolving issues and actioning repairs and perform daily housekeeping and cleaning duties of all equipment.

You will be reacting quickly to both mechanical and electrical MHE breakdowns; locating faults, analysing issues and resolving them in a timely manner. Maintaining precise records of work carried out, parts used, etc.. Work collaboratively with other departments to ensure a smooth and efficient operation, optimising machine reliability, and ensuring all repairs have a minimal impact on the operation. Analysing data and finding solutions to improve equipment performance. Getting involved in continuous improvement projects within the business to gain skills and experience

Shift: 12 hour shift with an average of 42 hours per week. This will involve working weekdays and weekends both days and nights. There are 264 hrs holiday equating to 22 days

About you

Electrical or mechanical experience, preferably within an FMCG environment. A natural problem solver, experienced in working with controls, analysing faults and providing solutions. Good technical ability relating to automation hardware and software, ideally with some experience of both reactive and preventative maintenance. An organised, capable team player with excellent communication skills. Some working knowledge of automated warehouses and their technical components. Have an eye for detail; good problem solving ability and a practical approach. Good communicator with the ability to analyse and impart knowledge.

Full training to complete the technician role over 5 weeks will be given but experience of working within an automated warehouse / logistics environment would be desirable. Flexibility of working pattern as and when required by business needs.

What do I get in return?

5 week training programme on days providing the essential skills for most aspects of the job that will be required of you. Private healthcare; Car salary sacrifice and Cycle to Work schemes ; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your shopping ; Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide ; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) ; Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme

We’re in it together, we are proud of what we do, we can be even better

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.


About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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