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Ocado Careers

Technical Assistant

Dordon, UK

Before we talk about this exciting step into the world of Engineering, let's talk about what you'll get in return…

  • Training Galore: Kickstart your journey with a 3-week training program, setting you up for success in this role. (Monday - Thursday, 7 am - 5:30 pm)

  • Path to Progression: Access opportunities for advancement through our TA2 training program, paving the way for your career journey to reach the Technician level. It's worth noting that one of our current managers began their career as a TA, showcasing the potential for growth within Ocado Logistics.

  • Rewards Package: Enjoy a compensation package that includes; Salary, Free Shares, and Life Assurance benefits.

  • Shop Smart: Get 15% off your Ocado shopping and enjoy the perks of our onsite subsidised café and company shop, offering up to 70% discounts on groceries from leading brands.

  • Health is Wealth: Benefit from Private Healthcare and an Enhanced Pension scheme, with a match of up to 7% of your contributions.

  • National Discounts: Access discounts from a range of national partners, including Vodafone, Merlin Attractions, Enterprise Car Hire, and more.

  • Support When You Need It: Our Employee Assistance Programme is here to help you navigate life's challenges.

Now....are you ready to embark on a thrilling journey in one of the most advanced automated facilities in the world? Ocado Logistics Customer Fulfilment Centre is a true marvel, spanning a colossal 350,000 square feet, and it's your opportunity to be part of this!

About the role:

As a Technical Assistant, you'll play a pivotal role in our 24/7 operation, serving as a guardian of our cutting-edge technology. Picture yourself in a dynamic environment where we process a staggering 190,000 - 200,000 customer orders every week, all from our Dordon facility. But wait, there's more! You'll be part of an incredible team of Engineers and Technicians working together to make this magic happen.

What We Offer:

  • Work-Life Balance: Enjoy 12-hour day and Night shifts, averaging 42 hours a week, and benefit from a generous holiday package of 22 days (264 hours), giving you the flexibility you need.

  • Variety is the Spice of Life: You'll work on weekdays and alternate weekends, ensuring a balanced schedule. Please note that we embrace the holiday spirit but have a brief holiday break in's a busy time for us here!

  • Job Overview: Get ready to dive into the action! Your role will involve hands-on technical troubleshooting, known as "Jambusting," and keeping things sparkling clean in case of product spillages.

  • Salary £24,150 per annum

Roles and Responsibilities:

  • Resolve Jams: Be our hero in tackling tote and pallet jams on our conveyor systems.

  • Tech Savvy: Utilise computerised systems to complete jam reports and maintenance logs, highlighting your basic computer literacy skills.

  • Safety First: Champion a culture of safety, raising any health and safety concerns with your line management.

  • Hygiene Matters: Maintain automation equipment cleanliness and hygiene standards, including some heavy-duty cleaning tasks like mopping floors.

  • Flexibility is Key: Expect a mix of physical activity, repetitive tasks, and monitoring automated systems, keeping you on your toes (literally)!

What We Need From You:

  • Know-How: Some familiarity with automated warehouses and their technical components will set you on the right track.

  • Communication Skills: We value your ability to communicate effectively and share knowledge with the team.

  • Desirable Experience: While we provide comprehensive training, prior experience in an automated warehouse or logistics environment is a plus. Be ready to adapt to changing schedules based on business needs.

  • Language Skills: Comfortable with English at a B1 level.


Ready to join the Ocado Logistics revolution? Apply now and be part of a team that's shaping the future of the way we shop forever!


About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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Can't find what you're looking for or not ready for a move? Join our Talent Community to stay up to date with Ocado Group news and events, you’ll also be the first to know about new opportunities - before they are posted!

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