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Ocado Careers

Compliance Technologist - Food Safety

Hatfield, UK

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:

This role offers an opportunity to work in a food safety position within an operational setting. The candidate will work closely with the Food Technology Lead and the Technical Policy & Compliance Team to promote a strong food safety and quality culture and to ensure the business is compliant with legislation As the primary contact for our sites and service providers, the candidate will ensure onsite compliance processes are clear and effective. They will collaborate with stakeholders to improve food safety, quality standards, compliance, and performance, contributing to product safety excellence by sharing best practices. In partnership with the Food Technology Lead, the candidate will develop and report on food safety and quality culture, using data insights to implement action plans that enhance Ocado’s standards. The role includes developing technical policies and procedures, providing guidance on food safety issues, assisting in the creation of safe systems of work, updating food safety management systems, and delivering training. Additionally, the candidate will develop auditing skills by working with operational teams and auditing lower-risk areas.

You will be:

As a Compliance Technologist, you will need to 

  • Champion food safety and quality culture; provide technical support on compliance
  • Engage with stakeholders and third parties to implement continuous improvements in Food Safety Management Systems and quality standards
  • Develop food and product safety excellence by identifying and sharing best practices
  • Provide guidance, coaching, and training to ensure compliance requirements are met
  • Contribute to delivering the risk-based technical compliance audit schedule
  • Develop technical process documents to translate policy into operational procedures and Safe Systems of Work
  • Review quality systems and oversee the microbiological sampling and testing program
  • Support Technical Policy and Compliance projects
  • Conduct regular reviews to ensure compliance with food safety management systems and standards
  • Address non-conformances within agreed timescales
  • Support complaint and incident investigations, focusing on root causes
  • Regularly review and develop the food safety training program
  • Contribute to KPI reviews and deliver accurate reports with findings and recommendations
  • Use data insights to develop action plans for improving food safety and quality engagement
  • Review audit results and trends with the Technical Policy and Compliance team to identify improvement opportunities
  • Contribute to the team's OGSM (Objectives, Goals, Strategies, Measures)
  • Participate in on-call duties
  • Provide operational support during peak seasonal trading
  • Deputise for colleagues as needed

About you:

The ideal candidate will have a degree in food science and must have worked in this industry within the UK. They should be computer literate and comfortable using technology for recording and reporting and must hold a full UK driving license. The candidate must also have experience in food retail and Food Safety with some experience in Auditing as well as HACCP certification

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

We’re in it together, we are proud of what we do, we can be even better.



About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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