Skip to main content
Ocado Careers

PCI Engineer

Welwyn Garden City, UK

 

 

PCI Engineer | Welwyn Garden City 

 

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role 

A PCI (Product Continuous Improvement) Engineer is responsible for helping to integrate our in house technology with operational sites.  This includes root causing and helping to resolve engineering problems, understanding site constraints, communicating back to development teams, and being the eyes and ears of product development on live sites.

 

What you will be doing

From handover to an agreed state of business as usual, the  PCI engineer will help resolve issues on Ocado’s robotics products. This spans across multiple sites and countries and include mechanical, electrical, operational and logistical issues.  The role will include investigating problems, root causing, helping to develop solutions for those problems and testing those solutions before their rollout. Linking back to the development teams is a critical part of the role ensuring that any changes are documented and learnings are able to flow in both directions. 

 

PCI work is high pressure but rewarding, making a tangible difference to the success and profitability of Ocado.

 

You will be responsible for:

  • Providing a containment for and helping resolve design based issues with electromechanical equipment in our CFCs.
  • Ensuring solutions are fully tested and documented, this includes devising and conducting those tests as required. 
  • Negotiating resource across multiple teams.
  • Stakeholder management, ensuring customers and senior management are bought into the work undertaken.
  • Working with the design team to ensure any changes are fully documented and approved.
  • Ensuring all works undertaken are done safely and that any changes being made do not affect compliance adversely.
  • Meeting agreed delivery timescales.



You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job. 

We’d love to talk to you if you have...

  • An engineering/ science qualification, to HND or Degree level or relevant experience
  • Strong problem solving skills , six sigma qualification or  training would be beneficial 
  • Data capture and analysis skills and use of appropriate software tools
  • Hands on engineering skills 
  • Engineering skills to resolve manufacturing or reliability issues in conjunction with manufacturing or reliability engineers
  • Ability to communicate progress in a structured manner to an audience of varying technical levels
  • Must be willing and able to travel to other locations on a regular basis

 

What we offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

  • A Work from Home policy that sees you in the office typically 40% of your time. 
  • 30 days ‘working from anywhere’ policy 
  • Wellbeing support through Apps and an Employee Assistance Programme
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
  • Opportunity to participate in Share save and Buy as You Earn share schemes
  • 15% discount on Ocado.com and free delivery for all employees
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

 

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.

 

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. 

 

If you have any support or access requirements, we encourage you to advise us at the time of application.

 

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements. Please assume you have been unsuccessful if you haven’t heard from us within 4 weeks.

 

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

 

 

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business.   As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

Stay in the loop

Can't find what you're looking for or not ready for a move? Join our Talent Community to stay up to date with Ocado Group news and events, you’ll also be the first to know about new opportunities - before they are posted!

Join our Talent Community